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About Us Zen Shiatsu and Healing Tao are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@healing-tao.co.uk

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on Checkout or "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from outside the United Kingdom simply place your order and your credit card company will convert the transaction to your own currency at the prevailing exchange rate.

We accept Visa, Mastercard, Maestro and Delta. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or on-line.

Shipping And Handling Shipping charges are in UK pounds sterling. Your credit card company will convert to your own currency at prevailing exchange rates.

Shipping & Handling Charges for PRODUCTs are calculated as follows:

UK and Northern Ireland - minimum £4, then £1 per half kilo

Rest of World - minimum £5, then £2 per half kilo

Delivery Schedule We send your order right away. Please email us if you have not received it within 21 working days (40 days outside UK) so we can investigate with the Post Office.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges All orders include VAT when applicable. Books are exempt.

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Reaching Us If you need to reach us, please email info@healing-tao.co.uk, alternatively, you can call on (44) (0) 700 078 1195 anytime and leave a message) or fax (44) (0) 20 7739 9916, or write to us at Zen Shiatsu & Healing Tao Centre, 1st Floor, 68 Great Eastern Street, London, EC2A 3JT, England

Privacy Policy Zen Schiatsu and Healing Tao do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes

Returns Policy If you not entirely satisfied with your product please email healingtao@btinternet.com and tell us why. Please note we do not exchange or accept returns on Audio CDs or DVDs. Your statutory rights are not affected.

Refunds for cancelled courses are subject to the terms and conditions on the main websites for

Zen Shiatsu: www.learn-shiatsu.co.uk

Healing Tao: www.healing-tao.co.uk

Healing NLP: www.healingnlp.com

with deduction of deposits as specified on those websites.

Cancellation Policy for Products: You can cancel your order for products any time before the order is dispatched.